Orders & Returns

Accepted payment methods include the following credit cards: Visa, Mastercard, American Express, Discover, JCB, and Diners Club.  We also accept Apple Pay, Google Pay, and Shopify Pay. 

Please use our contact form to request a UPS return shipping label.  $6.00 will be deducted from your refund for shipping fees.  Refunds will be issued to your original method of payment once product is received.

If you have additional questions, please contact us via our contact form, and we will reply within two business days.

Shipping

We offer UPS Ground, 2nd Day Air and Next Day Air shipping to meet your needs.  UPS Ground Shipping is Free for orders over $50.  

Yes! Orders over $50 are eligible for Free UPS Ground Shipping. 

We strive to ship orders within 24 hours and on the same day ordered when possible.  If it will take more than 48 hours to fill, we will notify you of the delay via email.  You will always receive a confirmation email when you place your order and another when it's shipped. The email will have your tracking information. 

Since we're centrally located in IL, the longest it should take to receive your product in the contiguous US once it ships is four days.  Please reference this shipping map for greater detail.  

No, all packaging for Whyte Gate products is consistent across product lines and discreet.  The label will indicate from Whyte Gate, Inc. only.

Product FAQ

BED BUG ZAPPER™ is a natural, safe, affordable and effective Bed Bug killer.  It is exempt from US EPA registration under FIFRA because all of the ingredients in the formula are deemed to be safe by the government. It works by destroying the exoskeleton of Bed Bugs and other insects.  The effect is almost immediate.  By having an industry leading 6% active ingredient Bed Bug Zapper™ works faster and more completely than the competition.

Bed Bug Zapper™ can be used on virtually any water-safe surface.  The formula is virtually unscented and is oil free, so it won't leave an odor or stain behind.  It can be used with confidence on sheets, bedding, carpets, curtains, cloth furniture, headboards, box springs, sealed wood floors, clothes, laundry, and many more.  For best results, please follow all label instructions and see our Bed Bug Inspection and Removal Guide

Yes!  We do not sell a separate product (that is the same formula) with a laundry additive label to make you spend more money.  Bed Bug Zapper™ is safe to use as a laundry pre-spray or it can be added directly to the wash with your regular detergent.  For best results use the hottest water temperature your washables can use.

Bed Bug Zapper™ is available in a 24 oz spray bottle, in a 3 oz travel size and in gallon refills.  Each of these is available in multiple packaging sizes.  Because we are the manufacturer and shipper of Bed Bug Zapper™ we can ship any of our sizes in any combination you desire.  

Fly Away

™is a natural flying insect repellent sprayable gel that can be sprayed on surfaces and will keep flying and other insects away for extended periods of time.  It contains natural citronella oil which is known to be an excellent repellent.  If is safe to use and very effective at repelling insects.

Fly Away™ can be used on bricks, patio furniture, sealed wood, patio screens, garbage cans and bins, dumpsters, and many more surfaces.   Consider using on your a light mist on your patio screen to keep mosquitoes and other flying insects our of your home.  Or spray a light mist on your garbage bins and your garage will not only smell great, but you won’t have to deal with flies in your garage.  Fly Away™ is great to have on hand before hosting your next outdoor party!